Vancouver’s centre for visual art practice
Canadian registered charity
Since 1975
Privacy policy

Privacy policy

what information do we collect?
We collect information from you when you register on our site, place an order or subscribe to our newsletter. When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

what do we use your information for?
Any information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs).
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
  • To process transactions (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested).
  • To send periodic emails (the email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving to receiving occasional company news, updates, related product or service information, etc).

how do we protect your information?
We take all precautions to ensure that your credit card information is properly and safely encoded. We do not keep or store your credit card or other personal information unless you create an account whereas you agree to have your personal information stored. Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

When you visit our web site, we may send one or more “cookies” to your computer or other device, to better serve you and customize your experience, and to manage the user’s shopping cart and shopping session.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with law enforcement, our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

policy changes
We may change this Privacy Policy at any time by posting the revised Privacy Policy in the "Privacy Policy" section of our web site. The revised Privacy Policy is effective immediately when posted on the web site. Your continued use of the web site after the effectiveness of such revisions will constitute your acknowledgement and acceptance of the terms of the revised Privacy Policy. The new policy will apply to all current and past users of our web site and will replace any prior policies that are inconsistent.

your choices as to how information is used
You can review or change your personal information by signing into the account that you create and editing the information in your profile. If you do not wish to receive e-mails from us, you may opt out of future e-mails by following the directions on the bottom of the e-mail that you receive. However, we will continue to use e-mail to confirm orders or to communicate with you in regard to the status of your order. You may also prevent your web browser from accepting cookies from us by adjusting your browser settings. Your browser may also be set to notify you when a cookie is sent to your browser or to allow the opportunity to accept or reject cookies on an individual or site-by-site basis. Your browser may also permit you to delete cookies that have been already stored on your computer.

terms and conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at

effective date
This Privacy Policy is effective as of October 8, 2013, and shall remain in effect until modified and/or updated.